Privacy Policy

Your privacy is exceptionally important to us and we promise never to pass on your personal details to any 3rd parties for mailing or marketing purposes. We treat your personal information as highly confidential, although we reserve the right to disclose this information in the circumstances below. We also fully comply with all applicable Data Protection and Consumer Legislation. 

When you purchase from us or register we collect personal information from you and this is stored on our secure servers (ie your name, address, email, etc). We do not store your credit/debit card data.Whilst registering on dsmusic.com you are given the option to subscribe to our emailing list and thus receive information about special offers, promotions, products or services which we feel may interest you. You are also able to subscribe to our emailing list by visiting www.dsmusic.com or by contacting customer services on 01600 772770. You can unsubscribe from our emailing list at any time by either clicking unsubscribe via the link at the bottom of one of our emailing list emails, signing into your account and unsubscribing or by contacting customer services on 01600 772770. 

We may also collect, and our 3rd party content providers, information about your interaction with dsmusic.com such as, but not limited to, the URL you came from, IP address, your browser type, the pages of the website that were viewed during your visit and search terms you entered into our website. Even though you may have not registered with us, we may still collect this information. We capture and monitor this information about your visit in order to improve the level of service we offer our customers.

Your personal information is used for the following purposes: 

  •  Processing your orders
  •  To administer dsmusic.com
  •  To provide website content and advertisements to you
  •  To improve the service customers receive at dsmusic.com
  •  If you signup to our emailing list, to inform you of special orders or products that may interest you

You agree to allow us to contact you for any of the above purposes by email, telephone or writing and you agree that the above will not be in breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

To order products at dsmusic.com you need to have cookies enabled (as with most websites). We use cookies on our website to track your current shopping session to enhance and personalise your experience; so that, but not limited to, we can keep the items in your basket and remember you when you return to our website, etc. If you do not wish to have cookies enabled you can disable them in your browser – please contact your browser supplier for instructions in how to do so. You should be aware that if you do decide to disable your cookies you will not be able to use dsmusic.com for shopping purposes, only for browsing and research.

If requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information, we are entitled to do so. 

Please check back frequently to see any updates or changes to our privacy policy. If you have any questions about our Privacy Policy please contact customer services by email customerservices@dsmusic.com or post:  Customer Services, DS Music, 2-4 Monnow St, Monmouth, NP25 3EE


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