Delivery Information
Please see our UK (mainland) delivery options below:
(usually 2-3 days)
Usually Delivered within 2-3 Days (from dispatch). Usually Royal Mail 48. Please note: delivery timeframes may be longer than advertised (up to 14 days) as the Royal Mail delivery services are taking longer than usual due to COVID-19, staff shortages and strikes. Due to planned strike action by Royal Mail, for delivery before Christmas please order by 11th December (Midnight) - note this is not a guaranteed delivery service.
(Next Day)
Usually Delivered Next Working Day (from dispatch) Mon-Fri 9am-6pm. Note: the shipping price for larger items may be higher in price - delivery costs will be confirmed within our checkout. Please note: delivery timeframes may be longer than advertised as 3rd party delivery couriers are taking longer than usual due to COVID-19. For delivery before Christmas please order by 15th December (Midnight).
(usually 1-3 days)
Order online for local delivery (usually 1-3 days and usually Tues/Fri early afternoon) in Monmouth (within 2 miles of NP25 3BT).The last local delivery day before Christmas will be Friday 16th December. For delivery before Christmas please order by 14th December (Midnight).
Order online and collect from Church Street, Monmouth (1 Agincourt Square, Monmouth,NP25 3BT) - we will contact you to arrange a collection day/time (usually Tues/Fri early afternoon). The last click & collect day before Christmas will be Friday 16th December. For delivery before Christmas please order by 14th December (Midnight).
Please note: Digital downloads will be digitally dispatched until 5.30pm on Friday 16th December - any digital orders after this point will be dispatched in the New Year (3rd Jan 2023).
*** Please Note: we will be fully closed between 17/12/2022 - 02/01/2023 and will reopen online on 03/01/2023 ***
In the Channel Islands? See our Channel Islands Delivery options
Note: from 01/01/2021 we no longer deliver to Northern Ireland as Brexit has made this destination not financially viable to deliver to. We are sorry for any inconvenience caused.
***ROYAL MAIL STRIKES - Orders may be delayed between October to December due to Royal Mail staff shortages and strikes. Please see further information from Royal Mail below:***
'CWU members are taking national strike action on 24, 25, 30 November and 1 December 2022. We're sorry for the disruption this is likely to cause you. We're doing what we can to keep services running.'
Please see further information here: https://www.royalmail.com/latest-news