Here at DS Music we know how much you love your guitars, and understand how stressful it is when yours goes wrong! Luckily we have a both in-store technicians and an experienced guitar engineer on hand at our Monmouth store to get your guitar back up and running. We repair Electric guitars, Acoustic Guitars, Semi-acoustic guitars and Bass Guitars. For amp repairs – click here
What services do you offer?
Minor Repairs (carried out by our in-store technicians):
- Electric Guitar Intonation
- Tuning (free service)
Other repairs are carried out by our engineers– some examples include:
- Fitting machine heads
- Repairing guitar input jacks
- Fitting pickups
- Fixing wiring issues
- Re-fitting broken necks
- Repairing damaged circuitry
- Repairing earthing problems
- Fitting guitar/ukulele end pins
How long does it take?
Once you have dropped off your keyboard, our engineer will then diagnose and quote usually within one to two working days. Once you have agreed to proceed with the quotation our engineer usually takes one to two working days to carry the work. If specialist parts are needed then the repair can take slightly longer but our engineer will advise accordingly. So from quotation to a finished repair it is usually 2-4 working days, depending on the time of year and demand.
How much do you charge?
We charge a £16 diagnosis fee, which if you then proceed with the engineers quotation the diagnosis fee is waived and thus just the quotation price is payable. If you decide not to proceed with the quotation just the £16 diagnosis fee is payable. Rather than charging a fixed price for repairs and servicing, our engineer will offer you an individual quote based on the work that needs doing to your instrument. More often than not this will work out much cheaper than a flat fee!
How do I arrange a repair?
To arrange your repair just fill in the form on this page, call us on 01600 772770 or pop in to our Monmouth store